Copa Airlines Name Change Policy

Copa Airlines does not allow full name changes to transfer a ticket to another person. However, they do allow minor corrections for spelling mistakes or legal name changes, such as those due to marriage or divorce. These corrections only apply to unused tickets. If you have booked a flight with Copa Airlines and realized there is a spelling error in your name, you need to know their policy on name correction and change. In this blog, we’ll guide you through the most important features of Copa Airlines name change policy to make you fully aware and prepared to handle any problems in advance.

Key Guidelines of Copa Airlines Name Change Policy

Knowing the subtleties of Copa Airlines’ name change policy can save you time and even fees. Here are the key points:

• Minor Corrections: You may correct a maximum of three characters in your first, middle, or last name. This is especially helpful for typographical mistakes.
• Name Change: If the name has been changed legally on account of marriage, divorce, etc., send in a letter with the necessary legal documents.
• Single Correction per Ticket: You are allowed a single name correction per ticket. Include all such corrections in a single request only.
• Unused Tickets Only: The name correction is not allowed if any part of the ticket has already been utilized.
• No Transfer of Ownership: Altering the name for the purpose of transferring the ticket to someone else is not allowed at all.

How to Ask for a Name Correction

If you must have your name corrected on a Copa Airlines ticket, you can do so by following these steps:

• Submit a Name Correction Request Form: Get the name change request form from Copa Airlines’ official website. Input your reservation code, date of flight, and the type of correction you need. 
• Contact Customer Service: After filling out the form, call Copa Airlines’ customer service to give them your case number. A customer service agent will guide you through the processing of the correction.
• Provide Supporting Documents: Have supporting legal documents ready to present with your name correction request, including a passport, driver’s license, or marriage certificate.

Required Documents for Name Corrections

When making a request for a name change, you should have the following documents:

• Government ID: Like a passport or driving license.
• Legal Documents: Marriage certificate, divorce decree, or court order, if applicable.
• Booking Confirmation: Reservation code or ticket number.

Fees Associated with Name Corrections

The name correction fees on Copa Airlines may differ depending on the type of fare and the type of correction:

• Economy Classic, Economy Flex, Economy Full, Business Promo, and Business Full offer free one-time name correction.
• While a name correction charge of $50 is applicable on Basic Fares if the ticket was bought directly or indirectly from the airline.

Please be aware that charges can change based on the issue country and certain fare rules.

Ways to Request a Name Correction

There are various options to request a name correction on Copa Airlines:

1. Online through the Website
   • Access Manage Booking: Go to Copa Airlines’ official site and go to the “Manage Booking” option.
   • Enter Booking Details: Enter your reservation code and surname to view your booking.
   • Edit Personal Information: Correct your name as needed.
   • Submit and Pay Fees: If necessary, pay the name correction fee and submit your request.
2. Through Customer Support
   • Call Customer Service: Call Copa Airlines’ customer service at +1-786-840-2672 between 5:00 a.m. and 11:00 p.m., Monday through Sunday.
   • Provide Booking Information: Present your reservation information and describe the necessary corrections.
   • Follow Agent Instructions: The agent will assist you in the correction process and tell you about any charges.
3. At the Airport Ticket Counter
   • Visit the Ticket Counter: Go to Copa Airlines’ ticket counter at the airport.
   • Present Necessary Documents: Present your booking information and identification.
   • Request the Correction: The staff will help you make the necessary corrections.

Conclusion

Double-checking to make sure your name is spelled correctly on your Copa Airlines ticket is the key to preventing any travel inconvenience. Although name changes are not permitted, the airline does facilitate minor spelling corrections for name changes or misspelled names, as long as the ticket remains unused. By going through the proper channels—online, customer service, or at the airport—you can get a correction without any hassle.

To steer clear of last-minute pitfalls, be sure to double-check your booking information prior to finalizing a purchase. In the event that you find a mistake, do not hesitate to rectify it, being aware of any fees and necessary documents. If you are not clear about the process, Copa Airlines’ customer support is your best point of advice. Safe flights!

Frequently Asked Questions