Air Canada AUS Terminal – Austin-Bergstrom International Airport
Air Canada operates its flights from Terminal 2 at Austin-Bergstrom International Airport (AUS). The information offered here is bound to help you plan your next flight or prepare for an upcoming flight with Air Canada. This blog covers everything you need to know about the various crucial airline-related amenities and services at Air Canada AUS Terminal, such as luggage allowance, flight ticket bookings/rescheduling, flight booking, lounge facilities, and much more. Read more to learn more about the amenities while staying tuned for the most asked questions in the end.
Get in Touch with the Air Canada AUS Terminal
| Airport Name | Austin-Bergstrom International Airport |
| Airport Address | 3600 Presidential Blvd, Austin, TX 78719, United States |
| Airport Contact | +15125302242 |
| Airport Code | AUS |
| Air Canada Arrival | Terminal 2 |
| Air Canada Departure | Terminal 2 |
| IATA Airline Code | AC |
| ICAO Airline Code | ACA |
| Country Name | United States |
| Working Time | Everyday24 hours |
| Official Website | www.aircanada.com |
| YouTube | www.youtube.com/@aircanada |
| X (Twitter) | twitter.com/AirCanada |
| www.instagram.com/aircanada | |
| www.facebook.com/aircanada |
A Smooth Transition at Air Canada AUS Airport
Arriving at your destination through Air Canada is a breeze at Austin-Bergstrom International Airport (AUS ). The carrier arrives and departs from Terminal 2, where international flights are serviced by customs and border Protection. Domestic visitors can proceed directly to baggage claim on Level 1, close to car rentals, shuttles, and ride-sharing. With speedy baggage handling and courteous airport personnel, arriving through the Air Canada AUS Terminal is uncomplicated. Whether you are touring for Disney, Universal, or business, Air Canada ensures hassle-free arrival. Experience real-time flight status and customs wait times to ease your journey.
Hassle-Free Take off With Air Canada AUS Departure
Flying out of Austin-Bergstrom International Airport (AUS) with Air Canada? Your travel begins at Terminal 2, where you can make use of self-service kiosks and check-in counters. It’s a good idea to arrive at least 3 hours before international flights to go through security with ease. Post-TSA clearing, unwind at the duty-free shops, restaurants, or lounges before boarding your flight at the gate. Track your flight status online, zip through boarding, and have a peaceful journey back. Vacation or business travel, departure is stress-free with Air Canada.
Air Canada AUS Airport Services for Passengers
When traveling with Air Canada, your travel gets enhanced with the amenities offered at the airport through the airline and its ever so friendly and co-operative staff that ensures your journey goes smoothly and without any inconvenience.
The staff at Air Canada AUS Terminal has a reputation for providing the quickest and most truthful answers to any questions, whether they are related to questions, the need for professional help, or just advice. You will also feel more confident and educated about your trip after going through the simple check-in process.
The following are the services you may refer to on your next flight:
| Baggage Allowance | Airport Lounges |
| Aeroplan® Miles | Seats Enquiries and Selection |
| Counter Check-in | Airport Transportation |
| Pet Relief Services | Flight Ticket Rescheduling |
| Flight Ticket Booking | Self-Service Kiosk Check-in |
| Refund Policy | Air Canada Rouge |
| Missing Luggage | Flight Ticket Cancellation |
| In-Flight Meals | Air Canada Express |
| Air Canada Mobile App | Delayed Flights |
| In-Flight Entertainment | Concierge Services |
| Visa on Arrival | In-Flight Wifi |
| WiFi Services | Airport Lounges |
| In-Flight Duty-Free | Transit Information |
Baggage Services
Air Canada offers a seamless baggage experience at Austin-Bergstrom International Airport (AUS) Terminal 2. The airline offers self-service kiosks and staffed counters for baggage check-in. Priority baggage service is available for business class and frequent flyers. Passengers can track delayed or lost bags in real-time on Air Canada’s website or mobile app. Special handling is provided for oversized bags like musical instruments and sports equipment. Passengers are requested to check baggage size and weight limits before flying to avoid extra charges. The airline’s simplified baggage services ensure seamless travel, business or pleasure.
Priority Boarding and Lounge Access
Regular customers and business-class travelers on Air Canada flights from AUS have priority boarding. This enables them to go ahead of others and settle in early. Eligible travelers enjoy lounge access, including cozy seating, complimentary refreshments, Wi-Fi, and a quiet workspace. Air Canada has arrangements with Star Alliance lounges, offering premium travelers a relaxing area before flight takeoff. Lounge access is convenient and near gate areas. Getting ready for a meeting or unwinding before the flight is easy with these facilities.
Special Assistance Services
- Air Canada AUS Terminal provides special care for passengers with restricted mobility, medical needs, and unaccompanied children.
- Wheelchair services, priority check-in, and medical care in-flight are provided on request.
- Visually and hearing-impaired travelers are assisted with hassle-free travel by trained airport staff.
- Unaccompanied children are monitored round the clock from check-in to arrival.
- Pet-friendly services allow small pets to accompany owner-passengers in the cabin as per airline procedure. Reservation is recommended for customized care to ensure hassle-free travel.
Check-in Services
Air Canada operates various check-in services at AUS Terminal 2, including online check-in, automated kiosks, and manned counters. It is available through online check-in 24 hours in advance when passengers can opt for seat selection and print the boarding pass. Automated kiosks make the process of check-in of luggage easy, while manned counters provide personalized services. Business class travelers and frequent flyer members are provided with priority check-in. The passengers need to arrive at least two hours ahead of domestic and three hours ahead of international flights to complete the check-in and security check easily.
Flight Information and Updates
Keep getting live flight updates at Air Canada AUS Terminal on Air Canada’s website, mobile app, or airport screens. Passengers get instant alerts about boarding gates, delays, cancellations, and baggage claim. Email and SMS alerts inform passengers about their flight. Airport staff at Terminal 2 provide ground support, answering flight-related questions. Air Canada’s assurance of timely and accurate flight information ensures that the journey is hassle-free.
Visa and Immigration Services
Air Canada international travelers at AUS Terminal 2 receive immigration and visa services from U.S. Customs and Border Protection (CBP). Air Canada informs international visitors about visa requirements and customs requirements to facilitate easy entry into the United States. First-time international visitors, families, and special needs travelers receive assistance. Passengers are also advised to visit the Air Canada website for up-to-date visa policy before traveling.
Flight Delay or Cancellation Assistance
Air Canada offers comprehensive support at AUS Terminal 2 in cases of flight cancellations or delays. Rebooking, meal vouchers, or hotel stay might be offered based on airline policy. Air Canada travelers can track flight delays using the airline mobile app, website, or onboard screens. Air Canada customer representatives at AUS Terminal 2 offer rebookings and compensation details subject to eligibility.
Duty-Free Shopping
Air Canada passengers in AUS Terminal 2 enjoy the privilege of duty-free shopping in luxury goods, electronics, cosmetics, and travel essentials. The terminal features high-end duty-free shops offering tax-free products, making it a perfect spot for spontaneous gift shopping or self-treats. From the best perfumes, designer clothing, to better liquor, duty-free stores at AUS offer excellent shopping experiences prior to boarding.
Foreign Exchange and Banking Services
At Terminal 2 of AUS, Air Canada passengers enjoy currency exchange counters, banking centers, and ATMs. The centers offer competitive rates to international travelers. Credit and debit card withdrawals of high values are available at ATMs for easy transactions. Banking facilities at the airport assist passengers in handling financial needs prior to the flight.
Free Wi-Fi And Charging Access
Air Canada AUS Terminal travelers receive complimentary high-speed Wi-Fi throughout Terminal 2 where they are able to browse, read their mail, or stream movies. Charging stations are located near the boarding gates, lounges, and waiting areas, allowing passengers to charge their devices before the plane takes off. Such connectivity services improve the airport experience overall by keeping the passengers entertained and informed.
Hotels and Accommodations Near AUS
For overnight layovers or long connections, a few hotels in Austin-Bergstrom International Airport (AUS) offer convenient stays and free shuttle rides. Air Canada offers hotel recommendations and discounted fares for the stays of the passengers. Whether luxury, business-class, or budget hotels, travelers can book stays according to their needs.
Seat Selection and Upgrade
Air Canada travelers from AUS Terminal 2 can choose or upgrade seats to be more comfortable. They can choose extra legroom seats, premium economy, or business class upgrades. Upgrades are achieved by payment in cash, frequent flyer miles, or bid-for-upgrade programs. Seat selection and upgrades are done via online reservations, kiosks, and airport counters, allowing travelers to have a personalized and comfortable travel experience.
Also Check Air Canada Terminals Globally
Find the Route To Reach Austin-Bergstrom International Airport
Frequently Asked Questions
Air Canada operates out of Terminal 2 at Austin-Bergstrom International Airport.
Passengers can check flight status on Air Canada’s site, mobile app, or on the airport’s flight display boards.
Passengers’ carry-on and checked baggage policies can be verified on the Air Canada website. Depending on the type of fare and the number of bags, charges may apply.
Air Canada has beautiful premium lounges, providing access to its passengers with a comfortable seat, refreshments, and other facilities.
To go further, a passenger can choose from a rental car, a taxi, a ride-share, or public transportation.
It is advisable to arrive two hours before domestic flights and up to three hours before international flights to have sufficient time at the terminal to ensure a smooth boarding process
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