Air France ACC Terminal – Kotoka International Airport
Air France operates from Terminal 1 at Kotoka International Airport, including arrival and departure. Air France is a proudly reputed and respected airline in the flight business, conveying basic and rich services. The passengers can enhance their travel experience with Air France and this thorough guide explores in detail about the fundamental details of Air France ACC Terminal.
Key Features of Air France ACC Terminal
| Airport Name | Kotoka International Airport |
| Airport address | KA PMB 36 KIA, Accra, Ghana |
| Country | Ghana |
| Airport Code | ACC |
| IATA Code | AF |
| ICAO Code | AFR |
| Air France ACC Terminal | Terminal 2 & 3 |
| Air France ACC Arrival Terminal | Terminal 2 & 3 |
| Air France ACC Departure Terminal | Terminal 2 & 3 |
| Contact Number | +233302550612 |
| Working Hours | 24 hours |
| Official Website | www.airfrance.in |
| www.facebook.com/airfrance | |
| twitter.com/airfrance | |
| www.instagram.com/airfrance/ | |
| YouTube | www.youtube.com/@airfrancefr |
Air France ACC Arrival Terminal
Air France flights arrive in Terminal 1, which is sufficiently designed to handle both international and domestic arriving traffic. The terminal provides a smooth and grateful immigration and baggage retrieval process to the passengers. After arriving, you can directly head towards the baggage claim area at the airport to collect all the bags and belongings. After collecting all the stuff, you can directly move towards the exit area from where you can use any of your desired transportation modes to reach your destination place.
Air France ACC Departure Terminal
The departure terminal of Air France is Terminal 1 at ACC International Airport. Travelers can use Terminal 1, which is well-equipped to handle the peak rush for both international and domestic departures. You must arrive 3 hours before the scheduled departure of your flight or at least 2 hours before the domestic departure time.
Services and Amenities provided by Air France ACC Terminal
ACC Air France Terminal offers phenomenal services to the passengers. Whether you want to make a new reservation, cancel a flight, complete the check-in, inquire about other services, or more, everything is available at one place.. Here is a list of services and amenities you may get at Air France Terminal ACC.
| Ticket Counters | Check-in counters |
| Banks and ATMs | Restaurants and cafes |
| Wi-Fi Service | Vending machines |
| Immigration services | Security checkpoints |
| Stores and Duty-free | Family restrooms |
| Pet relief area | Charging stations |
| Visa related information | Online/web Check-in |
| Baggage allowance | Children Play Area |
| Privilege club | Baby facilities |
| Flight information | Transport options |
| Ticket rescheduling | Parking options |
| Kiosk check-in | Hotels |
| In-flight Services | Miles |
| Airport Lounges | Meeting rooms |
| Medical services | Lost and found services |
Booking
Passengers can directly book their tickets online through the Air France website or mobile applications. You can also manage your booking, including making changes and canceling bookings and other amenities with the help of the Air France website. You can make the reservation quickly using the self-service kiosk at the airport.
Passengers can visit the ticket counter of Kotoka International Airport to easily find flight tickets. The counter staff are always there to help you make a reservation. You can simply request the staff to book a flight ticket on your behalf by providing all the required information, by confirming everything, by paying the charges.
Check-in options
Every time you travel with any airline, it’s obvious to get the last-minute rush at the check-in counter. However, you can avoid the long queues at the time of check-in by arriving at the airport a few hours early and completing the process without any hassle. Once you are done with the check-in process, the counter agent will provide you with the boarding pass.
No matter whether you are frequently traveling or doing it for the first time in your life. You can coordinate with the check-in staff for quick help. Passengers can check in online through the Air France website or mobile app, which opens 24 hours before the departure time and closes 60 minutes before the scheduled flight time. It will help you consume less time and effort.
Baggage Allowance
The baggage allowance for economy, business, and first-class tickets are all different at Air France. Economy passengers are allowed 1 carry-on/cabin baggage and 1 personal item; total weight should not be more than 12 kg. Business class passengers are permitted up to 2 carry-on/cabin baggage and 1 personal item; combined weight must not exceed 18 kg.
Economy passengers are allowed up to 2 checked bags weighing less than or equal to 23 kg each. Business class passengers are allowed up to 2 checked bags weighing less than or equal to 32 kg each. Air France allows you to add additional items if your packed bags exceed the free allowance. The excess weight and dimensions, in addition to your domestic or international route, determine the fees. You can save money and avoid airport hassles by pre-booking additional baggage online during ticket purchase.
Cancellation and Refund
Passengers can request cancellations and refunds for tickets. If directly issued by official online/offline channels of Air France at the office of the Air France terminal. All cancellations/refunds are conditional to the fare rules defined by the Air France Cancellation Policy.
In case of an emergency, you can cancel a ticket booked within 24 hours of purchase for the full refund. You can cancel it within the risk-free cancellation period to avoid cancellation charges. For details, passengers can check the tickets or contact the airline by calling the Kotoka International Airport Terminal or Air France customer service office.
Pet Travel Services
Air France ACC Terminal offers pet travel services according to its Pet Travel Policy.
The cabin allows cats and dogs up to 8 kg, including the weight of their container. Pets are generally checked in and claimed at the airline’s cargo facility. The airlines are not permitted for some dog breeds. Service dogs can travel in the cabin free of charge. You can find more detailed information on pet fees. All other regulations on pet travel on the Air France website or by contacting customer service.
Parking Facilities
A variety of parking options have been provided for the perusal of travelers; advance booking of parking is also available via the airport’s official website. You can choose from convenient short-term parking lots or long-term parking options. Short-term parking is available with the quickest access to ACC Terminal. In long-term parking you can experience a lot of parking options like, garage parking, Valet Parking, Economy parking, Shuttle parking and more. Air France offers free drop-off and pick-up parking to friends and family picking up from the airport. The Airline also provides parking for passengers with disabilities. The parking lots have free Wi-Fi, entertainment and restroom facilities for children and other passengers.
Car Rental services
Car Rental services are available at the airport. Passengers can book a car on rent to reach their destination. When you rent a car from Kotoka International Airport (ACC), you’re only a few miles away from both big-city attractions and outdoor wonders. The car rental companies offer a variety of cheap car rentals options so you’ll be able to rent the vehicle you need. You can book your car online with the help of a car rental agency’s website and you can contact them with their contact number.
Special Assistance Services
Special assistance services provided by Air France at ACC Airport. Terminal 1 includes mobility aids, elderly passengers and unaccompanied minors, travelers requiring medical assistance during the flight, and travelers requiring special diet meals. The airline also provides wheelchair-accessible rooms, sensory rooms, and accessible restrooms throughout the airport. Their dedicated staff are available to assist you from the moment you book your flight.
For any of these services to be provided, the passenger must fill out an online form and submit it to Air France at least 48 hours before the flight’s scheduled departure time.
Lost and found
Air France ACC Terminal knows how important your personal belongings are, so their dedicated Lost & Found desk is there to help you find them quickly and easily. By any chance if your luggage or belongings are missing, you can quickly report your missing item at their terminal-based Lost & Found desks, which are easily accessible. Their cooperative and experienced staff will quickly pay attention to your missing belonging report and will help you to find out the belonging.
List of all Air France Terminals Worldwide.
Kotoka International Airport Location Map View
Frequently Asked Questions
Air France at ACC operates from Terminal 2 & 3.
Air France at ACC uses Terminal 2 & 3 for its arrival.
It uses Terminal 2 & 3 for its departure.
Yes, you can reserve your seat in advance online at Air France’s official website.
Yes, you can bring your pet at the airport, before that please read all the terms and conditions provided by the airlines.
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