Brussels Airlines BOG Terminal – El Dorado International Airport
Brussels Airlines stands out due to its exceptional benefits, services, and amenities. If you are flying out from El Dorado International Airport, opt for Brussels Airlines, as it operates from Terminal 1 of the BOG. This guide provides in-depth knowledge about Brussels Airlines BOG Terminal, including all its services, amenities, and more.
Brief Analysis of Brussels Airlines BOG Terminal
| Airport Name | El Dorado International Airport |
| Airport Address | Av. El Dorado #103-09, Bogotá, Colombia |
| Contact Number | +576012662000 |
| Airport Code | BOG |
| Country Name | Colombia |
| Brussels Airlines BOG Terminal | Terminal 1 |
| Brussels Airlines BOG Arrival Terminal | Terminal 1 |
| Brussels Airlines BOG Departure Terminal | Terminal 1 |
| IATA Code | SN |
| ICAO Code | BEL |
| Official Website | www.brusselsairlines.com |
| Twitter / X | twitter.com/flyingbrussels |
| YouTube | www.youtube.com/@brusselsairlines |
| www.instagram.com/flyingbrussels | |
| www.facebook.com/brusselsairlines |
Arrivals and Departures for Brussels Airlines at BOG Airport
Brussels Airlines operates from terminal 1 of the El Dorado International Airport. All arrivals and departures of Brussels Airlines operate from Terminal 1 of the BOG Airport. Brussels Airlines provides its passengers with easy check-ins, boarding, baggage allowances, and other processes. In some cases, the arrivals and departures may vary in real-time, so travelers are advised to ensure their terminals in advance. You can gather the information from the Brussels Airlines website, mobile app, or through customer care and airport counters.
Services and Amenities of Brussels Airlines BOG Terminal
Here are some key services and amenities provided by Brussels Terminal BOG International Airport.
| Ticket Bookings and Cancellations | Concierge Services |
| Baggage Allowances | Seat Enquiries |
| Counter Check-in | Kiosk Check-in |
| Lost and Found Desk | Online Check-in |
| Flight Information | Visa On-arrival |
| Shopping Stores | Kid Play Areas |
| Paid Luggage Storage | Lounges |
| Airport Wi-Fi Availability | Currency Exchange Services |
| Help Desks | ATMs |
| Food Options | Medical Facilities |
| Duty- free Allowances | Unaccompanied Minors |
| Pet Travel | Nursing Facilities |
| Pet Relief Areas | Seating Rooms |
| Parking and Transportation Services | Car Rental Services |
Ticket Bookings and Managing Services
Brussels Airlines provides ticket booking facilities online or at the El Dorado International Airport. Passengers who wish to book their flight at the airport should arrive 2-3 hours before for a smooth booking process. The staff or team available at the ticket booking counter of the airport provides travel itineraries and helps book the preferred flight ticket. The passengers can also book their tickets online just from anywhere and anytime, through Brussels Airlines’ official website or mobile app.
Brussels Airlines also allows their passengers to manage their flight bookings through the Manage My Booking section of the Brussels Airlines website or mobile app. The passengers can modify their bookings, seats, class, and other services, and also update personal information. The changes can also be made at the airport on Brussels Airlines counter. Travelers can find more information regarding managing flight bookings through customer centers or websites.
Cancellations and Refund Policies
Brussels Airlines allows their passengers to cancel and request refunds for their flights at El Dorado International Airport. If the passenger initiated the cancellation then it depends on the fare type and cabin class. If Brussels Airlines cancels your flight, you are entitled to a refund of your ticket price, including taxes and fees. If the passenger changes the flight, the airline will offer a refund. However, different fare types have different refundability policies.
If the passenger cancels their flight within 24 hours of booking, then they will be entitled to a full refund without penalty. The passengers can contact Brussels Airlines directly to request a refund. Passengers should review the terms and conditions of their ticket to understand the refund policy for specific fare types. Additional services like extra baggage, seat selection, and travel insurance are generally non-refundable. Airline fees and optional payment charges are typically non-refundable. For detailed information about cancellations and refunds, the passenger can contact Brussels Airlines online or at the airport.
Check-in Options
BOG Brussels Terminal offers various check-in options like online check-in, mobile check-in, kiosk check-in, and airport counter check-in. Brussels Airlines has dedicated check-in counters at the El Dorado International Airport where the passenger can check in with the help of the team or staff present. There are also self-service kiosks available for express check-in which allows the passengers to select or change seats, add frequent flyer numbers, and print boarding passes.
The passengers can also check in online 24 hours before the flight through the Brussels Airlines website or mobile app. After online check-in, the passenger receives a mobile boarding pass or a boarding pass through email. In case the passenger needs to check in baggage or have their travel documents verified, they stay alert regarding the check-in deadlines at the airport.
Additional Airport Services
Brussels Airlines provides additional airport services at the El Dorado International Airport including free Wi-Fi services, charging stations, newsstands, ATMs, currency exchange desks, and more. There are separate areas like kid play areas, nursing rooms, pet relief areas, help desks, restrooms, and more, which provide comfort and convenience, and make travel easy and memorable.
Baggage Allowance
Brussels Terminal BOG baggage allowance depends on passengers booking class, route, and frequent flyer status. The general checked baggage weight ranges from 50 to 70 lbs, depending on the class and route, while the dimensions must fall under 158 cm. Each person is allowed up to five pieces of checked baggage. Passengers will check their own baggage automatically, and then pick it up at the final destination.
For carry-on baggage, the b light passenger is allowed for 1 carry-on and 1 personal item with a combined weight of 13 lbs. The b flex passengers are allowed for 1 carry-on and 1 personal item with a combined weight of 26 lbs. The business class passengers are allowed with 2 carry-on and 1 personal item, with a combined weight of 35 lbs. The airline can charge the passenger for exceeding the weight or size limits for checked baggage. The passenger can purchase additional baggage allowance in advance.
Lost and Found
Brussels Airlines has lost and found a desk available at the El Dorado International Airport. The passengers can report any lost, delayed, or damaged belongings at the lost and found office or Brussels Airlines desk in baggage reclaim. The passengers can also report it online within 24 hours of the flight’s arrival time. The passengers can also submit a lost item request form online through the El Dorado International Airport website.
The passenger can check the status of their baggage in real-time by logging into the baggage tracing system. The passenger reports their lost baggage, receiving a unique reference number to track its progress. There is also a baggage policy where passengers can return to the airport to pick up their item.
Airport Lounges
Brussels Terminal BOG provides airport lounge facilities for its passengers. The access for the lounges depends on various things like ticket class, frequent flyer status and more. Many lounges of the BOG Airport provide paid entry options, allowing passengers to enjoy the benefits of the lounge regardless of their ticket class or frequent flyer status.
Passengers flying in the First or Business Class cabins are usually entitled to lounge access. Some lounges even accept Priority Pass memberships, so the passengers can access them with a valid Priority Pass membership. BOG International Airport lounges provide a bundle of services like free Wi-Fi access, snacks and drinks options, spa centers, entertainment. Newsstands, charging spots and many more.
Parking and Transportation Services
Brussels Airlines BOG Terminal offers various parking and transportation options for the convenience and comfort of the passengers. Parking options include parking garages, Economy lots, valet parking and more. The passengers can reserve their parking lots in advance through the airline’s website or mobile app. There are also free cell phone waiting areas which are available for picking up passengers.
There are other various transportation options available at the El Dorado International Airport like shuttle buses, taxis, ride-sharing services, trains and more. There are also Groome Transportation available which offers shared ride airport shuttles to and fro the airport and various stops in and around other various spots.
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Frequently Asked Questions
Brussels Airlines undertakes its operations through Terminal 1 of BOG International Airport.
Brussels Airlines operates its arrivals from Terminal 1 of BOG Airport.
Brussels Airlines undertakes its departures from Terminal 1 of the BOG Airport.
Yes, free Wi-Fi access is available at the BOG International Airport.
Yes, the passenger can avail of the parking services and book their preferred slots in advance.
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