JetBlue Airways PBI Terminal – Palm Beach International Airport
JetBlue Airways flies from Concourse C at Palm Beach International Airport. Regardless of whether you’re in town on a family vacation, business travel, or quick weekend getaway, knowing your terminal can save you time and frustration. JetBlue Airways PBI Terminal conveys both the airline’s innovative spirit and airport reimagining for Palm Beach International Airport. From streamlined check-in and intelligent gates to restaurants and digital signage, Concourse C improves the JetBlue travel experience across the board. So, if you’re flying in JetBlue Airways from PBI Airport, Concourse C is where your journey begins, and it’s been designed to make flying more like traveling.
JetBlue Airways PBI Terminal Information
| Airport Name | Palm Beach International Airport |
| Airport Address | 1000 James L Turnage Blvd, West Palm Beach, FL 33415, United States |
| Airport Code | PBI |
| JetBlue Airways Terminal | Concourse C |
| Airways IATA Code | B6 |
| Airways ICAO Code | JBU |
| Airways Contact Number | 1-800-538-2583 |
| Working Hours | 24 hours |
| Official Website | www.jetblue.com |
| YouTube | www.youtube.com/user/jetblue |
| www.facebook.com/JetBlue | |
| X (Twitter) | x.com/JetBlue |
| Instagram Account | www.instagram.com/JetBlue |
JetBlue Departure Terminal at PBI
All of JetBlue’s Palm Beach International Airport flights leave from the new Concourse C. Finished in 2023, the terminal replaced the old, outdated Concourse C with a new, shiny, technology-based building. When you arrive, you’ll see JetBlue’s self-service kiosks and full-service counters at the terminal’s front. Wherever you’re headed, departing is easy here. JetBlue Airways recommends arriving a minimum of 2 hours before your flight. Once you’ve cleared TSA-facial scanning and intelligent queuing, make it a snap- you’re a stone’s throw away from stores, charging stations, and your destination. Boarding is quiet, quick, and efficient.
JetBlue Airways Arrival Terminal at PBI
JetBlue Airways flights also arrive at Concourse C in PBI and offer a smooth experience. Arriving passengers are guided to baggage claim and departure by electronic signage. Domestic arrivals are convenient, and arriving JetBlue international flights are even faster through automated passport control and biometric screening.
The terminal’s design is user-friendly, allowing passengers to travel from gate to ground transportation in minutes. Checked luggage typically arrives in a hurry, courtesy of improved baggage systems in Concourse C. Whether you’re being picked up, going to the AirTrain, or picking up a rental car, you’ll find it all just a step away.
Services Provided At JetBlue Airways Palm Beach International Airport
| Missing Luggage | Immigration Services |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Baggage Allowance | Duty-free Allowance |
| First Class Seats Enquiries | Economy Class Seat Enquiries |
| Flight Information | Airport Lounges |
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Lounge Facilities | In-Flight Entertainment |
| Business Class Seats Enquiries | Delayed Flights |
| Seats Selection and Enquiries | Concierge Services |
| Transit Information | Privilege Club |
| Unaccompanied Minor | Travel with Pets or Animals |
| Visa-related Information | Pet Relief Area |
| Web / Online Check-in | Airport Counter Check-in |
JetBlue Security and TSA PreCheck
Security in Concourse C is also designed to be quick. JetBlue flyers are treated to TSA PreCheck lines, where you can leave your shoes and coats on and your laptop in your bag. For non-PreCheck flyers, standard security lines are supplemented with smart technology that optimizes lane usage based on actual passenger traffic.
You will see definitive directions for JetBlue’s assigned TSA checkpoints. Screening here is accomplished with new scanning technology that minimizes the number of items to be removed. Early morning and late night flights have reduced average wait times, and midday hours are busiest at PBI.
JetBlue Check-in and Bag Drop
JetBlue Airways offers a couple of convenient ways to check in at Concourse C of Palm Beach International Airport. You can check in online via the JetBlue mobile app, or at the airport in person on staffed counters or self-serve kiosks. The self-serve kiosks are especially convenient- they let you check in, select seats, and print bag tags in under two minutes.
Staffed counters are a plus if you have heavy bags, have pets with you, or need assistance. JetBlue Airways employees are usually polite and responsive. Bag drop lines are short in the morning but are crowded during midday rushes, so get there early.
JetBlue Lost & Found Claim Baggage
JetBlue Airways baggage claim is clean, well-lit, and easily accessible from arrival gates. Electronic signs tell you which carousel your flight’s bags will be on. Domestic bags usually arrive in 15–30 minutes. Customs officials must inspect international bags, which causes a slight delay in their arrival.
If your bag does not appear or is in a damaged condition, JetBlue’s baggage service office is near the claim belts. You can also report issues through the JetBlue app. They usually respond quickly and offer bag tracking. For lost items, PBI’s Lost & Found counter is also within walking distance in Concourse C.
JetBlue In-Flight Experience
JetBlue Airways PBI Terminal offers one of the best in-flight experiences among US airlines and you’ll find it on flights from PBI. Free Wi-Fi on every seat, seatback entertainment screens with DIRECTV, SiriusXM radio, and movies. Free beverages and snacks are the norm, and beer, wine, and cocktails are on most flights for sale.
JetBlue’s Even More® Space seats offer extra legroom and priority boarding. When you fly JetBlue Mint, the airline’s premium cabin, you’ll enjoy lie-flat seats, chef-prepared meal service, and expedited airport services. PBI’s new terminal offers JetBlue’s premium passengers a smoother, more elegant start to their trip.
Waiting Rooms and Lounges at PBI Airport
Currently, JetBlue Airways does not have its own airport lounge at Palm Beach International Airport. However, the spacious waiting lounges within the terminal make up for this. You’ll have comfortable seating with built-in power ports, efficient lighting, and floor-to-ceiling windows with runway views. There is also sufficient space for passengers to stretch out, either working or unwinding.
JetBlue Mint customers and Priority Pass members can visit certain third-party airport lounges, but subject to availability. Business travelers can use quiet spaces with workstations and speedy Wi-Fi in order to stay productive before departure.
Dining Choices Near JetBlue Terminal Gates
Concourse C at PBI has completely overhauled its food and beverage options. In addition to the JetBlue Airways gates, there is a combination of national chains and locals. The majority of the restaurants offer mobile ordering, and you can pick up food without waiting in line. There are several seating areas with tablet menus as well. If you want to have a full meal or just pick up a quick coffee before you board, the food options near JetBlue gates are huge.
Accessibility and Family Services
JetBlue Airways and Concourse C PBI both have amenities that accommodate the air travel of disabled persons and families. There are elevators, tactile guidance paths, accessible restrooms, and wheelchair services available throughout the terminal. Pre-boarding or mobility aid can be provided by JetBlue staff if booked ahead of time or upon arrival. For parents, Concourse C has nursing pods, play spaces for little ones, and stroller-friendly architecture. If you have infants or toddlers, JetBlue Airways has family early boarding and gate-check service for strollers. The plan is to make your travel day a whole lot less stressful.
Parking and Ground Transportation
Concourse C has short- and long-term parking and shows real-time availability on the site and app. It is an easy short walk or ride on the AirTrain from the parking garage to the JetBlue Airways check-in counter. The rates are comparable to most big airports, but pre-booked parking is an affordable solution. If you’re not driving, there are a few options for ground transportation: rental cars, public transit buses, ride-sharing, and taxis. Signs clearly mark the ride-sharing pick-up area, which is directly outside the terminal. Flying into Manhattan or staying local in Palm Beach International Airport, it’s convenient and easy to arrive and depart from Palm Beach International Airport.
List of all JetBlue Airways Terminals Worldwide.
JetBlue Airways PBI Palm Beach International Airport Location Map
Frequently Asked Questions
JetBlue operates out of Concourse C at Palm Beach International Airport (PBI).
No, JetBlue does not currently have a dedicated lounge at PBI. However, the terminal offers spacious waiting areas and third-party lounge access for Priority Pass holders.
Check-in is located near the entrance of Concourse C. You can use kiosks, the JetBlue mobile app, or speak with a counter agent.
Yes, TSA PreCheck lanes are available at Concourse C for eligible JetBlue passengers.
Arrive 2 hours early for domestic flights and 3 hours early for international flights, especially during peak hours.
JetBlue baggage claim is located within Concourse C, close to the arrivals exit.
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