Operating out of Concourse C at this airport, Southwest Airlines in Atlanta Terminal provides convenient services for travelers heading to and from Hartsfield–Jackson Atlanta International Airport. This guide offers travelers flying with Southwest a thorough analysis of the amenities, services, and travel advice for their next journey.

Key Details About Atlanta Southwest Terminal

Here is a brief overview with relevant contact information.

Airport NameHartsfield–Jackson Atlanta International Airport 
Airport Address6000 N Terminal Pkwy, Atlanta, GA 30320, USA
TerminalConcourse C
Atlanta Airport Southwest ArrivalsConcourse C
Atlanta Airport Southwest DeparturesConcourse C
Airport CodeATL
Airlines IATA Code WN
Airlines ICAO CodeSWA
CountryUnited States
CityChicago
Ticket Counter HoursDaily 24 Hours 
Contact Number1 (800) 435-9792
Official Airline Websitewww.southwest.com
Youtubewww.youtube.com/@Southwest
Facebookwww.facebook.com/SouthwestAir
Twittertwitter.com/SouthwestAir
LinkedInwww.linkedin.com/company/southwest-airlines
Instagramwww.instagram.com/southwestair

Which terminal is Southwest at ATL?

Southwest Airlines operates out of Concourse C of Hartsfield–Jackson Atlanta International Airport  (ATL) for all incoming and outgoing flights. This terminal boasts a variety of amenities, including dining options, duty-free shops, lounges, and complimentary Wi-Fi. Southwest Airlines ATL Terminal at Hartsfield–Jackson Atlanta International Airport ensures a smooth travel experience with priority check-in, services for unaccompanied minors, and support for passengers with special needs. Furthermore, Concourse C provides convenient access to public transport and car rental services. For more information or to confirm flight details, please visit ATL’s official website or contact customer service.

Departure from ATL Concourse C

Travelers departing with Southwest Airlines from ATL Terminal in Concourse C begin their journey at specific check-in counters. This Terminal features prominent signage to guide passengers to these desks. For a hassle-free experience, ATL also offers the option of online check-in. Travelers should arrive at least two to three hours prior to their flight, especially during peak travel times.

Once check-in is complete, you can proceed to the security area. The advanced security screening technologies utilized in ATL’s Concourse C ensure a high level of efficiency. To avoid any holdups, passengers should familiarize themselves with ATL’s restrictions on baggage and beverages. After passing through security, travelers can relax or shop in the departure area. Concourse C boasts a variety of restaurants, coffee shops, and duty-free outlets for passengers to enjoy.

Arrival at ATL Concourse C

When traveling on Southwest Airlines to ATL Terminal, flights arrive at the gates in Concourse C. All passengers can exit the aircraft safely and efficiently thanks to the modern jet bridges at the Terminal.

After disembarking, travelers make their way to the baggage claim area in Concourse C. This area is straightforward to navigate, with information displays indicating the carousel numbers. Lost baggage services are available to address any issues. International visitors must go through customs and border control, which has designated lanes to facilitate the process. Ensure that you have the necessary documents ready, including passports and visas.

Services offered by Southwest Airlines Atlanta Terminal

The following services can be found at the Southwest ATL Terminal. You can refer to the table below or seek the travel executives for better assistance.

Baggage AllowancePet Relief Area
Duty-free allowanceIn-flight Entertainment
First Class and Business Class Seats EnquiriesUnaccompanied Minor Assistance
Kiosk Check-inDining and Shopping Facilities
Ticket ReschedulingImmigration Services
Travel with Pets or AnimalsAirport Wi-Fi
Visa-related informationConcierge Services
Seats Selection and EnquiriesDelayed Flights
Economy Class EnquiriesIn-Flight Entertainment
Transit InformationPrivilege Club
Missing LuggageFlight Ticket Booking and Cancellation
Airport Counter Check-InOnline Check-in

List Of All Southwest Airlines Terminals around the world.

Support for Unaccompanied Children

Children traveling alone can receive assistance for unaccompanied minors at the Southwest ATL Terminal. Parents can rest easy knowing their kids will be well taken care of.

Pet Relief Areas

For pet owners, the ATL Airport Southwest Terminal features designated pet relief areas. Traveling can be taxing for pets too, so these areas provide a comfortable rest stop during the journey.

Accessibility and Nursing Rooms

 ATL Airport Southwest Terminal includes various family restrooms along with companion care rooms, as well as unisex restrooms for passenger convenience. These restrooms are found in Concourse C, and nursing rooms are also provided for nursing mothers to ensure a smooth experience while traveling with their infants.

Priority services and check-in

Southwest passengers can utilize designated check-in counters located in Concourse C, ensuring a swift and seamless check-in experience. Premium ticket holders and those opting for upgrades have the advantage of checking in first, reducing wait times and enhancing their journey.

Upgrades and Seating

Southwest provides various seating options, including aisle seats for easy access and window seats for beautiful views. Upgrades to business class or extra-legroom seats are available during the booking or check-in process.

Particular Support

Southwest accommodates travelers with special needs by providing support for unaccompanied minors, priority boarding, and mobility assistance. The airline ensures a hassle-free travel experience for all passengers.

Lounges

Before their flight, travelers can relax in the comfortable lounges located in Concourse C. These lounges feature cozy seating, refreshments, and Wi-Fi, allowing passengers to escape the hustle and bustle of the Terminal.

Lost and Found Services

The Southwest ATL Terminal offers dedicated lost-and-found services to ensure the quick recovery of any misplaced items. Travelers can easily track their belongings and file a claim.

Dining Facilities 

While waiting for our flight, nothing beats the chance to sit back and enjoy a quick snack or a proper meal. The ATL Southwest Terminal has plenty of dining options to satisfy all appetites!

Wireless Internet Connectivity

Wi-Fi is accessible throughout the ATL Southwest Terminal in all terminals under the Internet network. To connect, passengers must link their device to the network, although it is recommended to turn off personal hotspots to avoid network interference.

Dining Options In Concourse C

As we wait for our flight, there is nothing better than an option just to sit back and relax while grabbing a quick bite to eat or a much-needed meal, Concourse C has got you covered! Below are the restaurants as per your requirement for the hour while you wait.

NameDescriptionLocation
Atlanta Bread CompanyBakery and café offering sandwiches, soups, and pastries.Near Gate C21
Baja FreshMexican grill serving tacos, burritos, and salads.Near Gate C30
Chick-fil-AFast-food chain known for chicken sandwiches and nuggets.Near Gate C21
Five Guys Burgers and FriesCasual restaurant specializing in customizable burgers and fries.Near Gate C32
La Madeleine Country FreshFrench-inspired café offering soups, salads, and bakery items.Near Gate C14
StarbucksCoffeehouse chain providing coffee, tea, and light snacks.Near Gate C16
The VarsityIconic Atlanta fast-food spot known for hot dogs, burgers, and fries.Near Gate C21

Shopping Options in Concourse C

Concourse C also has great shopping options while waiting for your flight. Listed below are all the details of the stores.

NameDescriptionLocation
ATL Today News & ConvenienceNewsstand offering magazines, snacks, and travel essentials.Near Gate C15
BrookstoneRetailer specializing in innovative gadgets and electronics.Near Gate C17
DiverseBoutique featuring a selection of apparel and accessories.Near Gate C19
Fire CZJewelry store offering a range of accessories.Near Gate C21
XpressSpaSpa services including massages and beauty treatments for travelers.Near Gate C37

Southwest ATL Airport Terminal Location Map

Concluding thoughts

From the moment you enter the airport until you arrive at your destination, Southwest at ATL Airport is committed to enhancing your travel experience. With its excellent customer service, spacious seating, and wide range of amenities, the airline is the perfect option for your next trip. Make your Southwest booking now to experience the difference. You can reach out to the Southwest customer service team today to save even more on your travel. The airline ensures that your journey is as enjoyable and stress-free as possible. Choose them from the Southwest Terminal ATL for your next adventure to witness the difference firsthand. Happy traveling!

Frequently Asked Questions

What terminal does Southwest operate from at Hartsfield–Jackson International Airport?

Southwest operates from Concourse C at the Hartsfield Jackson Atlanta International Airport where all arrivals and departures take place. 

Is Hartsfield–Jackson Atlanta a big airport?

Yes, Hartsfield–Jackson Atlanta Airport (ATL) is a big airport and is also world’s busiest airport.

How many destinations does Southwest fly to?

Southwest Airlines flies to over 117 destinations.

Is Southwest a budget airline?

Yes, Southwest Airlines is a budget airline that offers low fares.

How early do you need to arrive for the Southwest flight?

When you arrive at the airport, you must check in your baggage at least 2 hours before domestic and 3 hours before international flights.

Which is the International Terminal at Hartsfield Jackson Atlanta International Airport?

Concourse C is the primary international Terminal at  Hartsfield–Jackson Atlanta International Airport servicing international arrivals and departures.

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Southwest Airlines,

Last Update: February 6, 2025