Southwest Airlines uses Terminal 5 at Chicago O’Hare International Airport. Southwest Airlines ORD Terminal provides convenient services for travelers from Chicago O’Hare International Airport. This guide offers travelers flying with Southwest a thorough analysis of the amenities, services, and travel advice for their next journey.
Key Details About Southwest Chicago O’Hare International Airport Terminal
Airport Name | Chicago O’Hare International Airport |
Airport Address | 10000 W Balmoral Ave, Chicago, IL 60666, United States |
Terminal | Terminal 5 |
ORD Departures & Arrival Terminal | Terminal 5 |
Airport Code | ORD |
Airlines IATA Code | WN |
Airlines ICAO Code | SWA |
Country | United States |
City | Chicago |
Ticket Counter Hours | Daily 24 Hours |
Contact Number | +1 800-832-6352 |
Official Airline Website | www.southwest.com |
Youtube | www.youtube.com/@Southwest |
www.facebook.com/SouthwestAir | |
X (Twitter) | x.com/SouthwestAir |
www.instagram.com/southwestair | |
www.linkedin.com/company/southwest-airlines |
What Terminal is Southwest at ORD Airport?
Southwest Airlines operates out of Terminal 5 of Chicago O’Hare International Airport (ORD) for all incoming and outgoing flights. Numerous facilities are available at this Terminal, such as food options, duty-free stores, lounges, and free Wi-Fi. With priority check-in, support for unaccompanied minors, and assistance for passengers with special needs, Southwest Airlines ORD Terminal Chicago O’Hare International Airport guarantees a seamless travel experience. Additionally, Terminal 5 offers easy access to public transportation and rental vehicle services. Visit ORD’s official website or get in touch with customer care for additional information or to verify flight details.
Departure from ORD Terminal 5
Travelers flying with Southwest Airlines ORD Terminal out of Terminal 5 at ORD Airport start their trip at designated check-in desks. The Terminal has clear signage for these counters. For travelers who want a smooth experience, ORD also provides online check-in. Arriving at least two to three hours before departure is recommended for travelers, particularly during the busiest travel seasons.
You can head to the security area after checking in. Modern security screening technologies installed on ORD’s Terminal 5 guarantee effectiveness. To prevent delays, passengers should be aware of ORD’s baggage and drink limits. Passengers can unwind or shop in the departure lounge after security. There are numerous eateries, coffee shops, and duty-free stores in Terminal 5 where travelers can stop by.
Arrival at ORD Terminal 5
When flying to Southwest Airlines ORD Terminal planes land at Terminal 5 gates. All travelers can disembark safely and conveniently thanks to the Terminal’s contemporary jet bridges.
Passengers head to Terminal 5’s baggage claim area after exiting the plane. The area is easy to navigate, and information screens show the carousel numbers. For any inconsistencies, lost baggage services are offered. Customs and border control are required for visitors from other countries. Terminal 5 has distinct lanes to help expedite the process. Be prepared with the required paperwork on hand, including passports and visas.
Services offered by ORD Airport – ORD Terminal
The following services can be found at the Southwest ORD Terminal. You can refer to the table below or seek the travel executives for better assistance.
Baggage Allowance | Pet Relief Area | Visa-related information | Flight Ticket Booking and Cancellation |
Duty-free allowance | In-flight Entertainment | Seats Selection and Enquiries | Online Check-in |
First Class and Business Class Seats Enquiries | Unaccompanied Minor Assistance | Economy Class Enquiries | Concierge Services |
Kiosk Check-in | Dining and Shopping Facilities | Transit Information | Privilege Club |
Ticket Rescheduling | Immigration Services | Missing Luggage | In-Flight Entertainment |
Travel with Pets or Animals | Airport Wi-Fi | Airport Counter Check-In | Delayed Flights |
List Of Every Southwest Airlines Terminals Globally.
Priority services and check-in
Southwest passengers can use special check-in counters at Terminal 5, guaranteeing a quick and easy check-in procedure. Premium ticket holders and those who choose upgrades can check in first, cutting down on wait times and improving the journey.
Upgrades and Seating
Southwest offers a range of seating choices, such as aisle seats for convenient access and window seats for picturesque views. During the booking or check-in process, business class or extra-legroom seat upgrades are offered.
Particular Support
Southwest caters to passengers with special needs, offering unaccompanied minor accommodations, priority boarding, and mobility support. The airline guarantees a stress-free trip for everyone.
Lounges
Before their journey, passengers can unwind in the cozy lounges at Terminal 5. These lounges offer comfortable seating, refreshments, and Wi-Fi, making them a tranquil escape from the busy Terminal.
Lost and Found Services
At Southwest, ORD Terminal provides specialized lost-and-found services to guarantee the prompt recovery of forgotten objects. Travelers may easily monitor their things and submit a claim.
Dining Facilities
As we wait for our flight, there is nothing better than an option just to sit back and relax while grabbing a quick bite to eat or a much-needed meal. ORD Southwest Terminal has got you covered!
Wireless Internet Connectivity
Wi-Fi Services are available throughout the ORD Southwest Terminal ORD at all the Terminals under the Internet network. To gain access, one must connect their device to the internet network. Even so, travelers are advised not to indulge in network interference by disabling their hotspots.
Support for Unaccompanied Children
Children who are traveling alone can receive unaccompanied minor assistance at the Southwest, ORD Terminal. Parents can travel with confidence knowing that their children will receive specialist support.
Dining Options In Terminal 5
As we wait for our flight, there is nothing better than an option just to sit back and relax while grabbing a quick bite to eat or a much-needed meal, Terminal 5 has got you covered! Below are the restaurants as per your requirement for the hour while you wait.
Name | Description | Location |
Butcher & The Burger | Customizable burgers with a variety of toppings and sides. | Gate M26 |
Bar Siena | Italian cuisine offering pasta, pizza, and other Italian specialties. | Gate M34 |
Tortas Frontera | Mexican sandwiches and dishes crafted by Chef Rick Bayless. | Multiple locations within Terminal 5 |
Summer House Santa Monica | Seasonal Californian dishes with a focus on fresh ingredients. | Location within Terminal 5 |
Wicker Park Seafood & Sushi Bar | Fresh sushi and seafood options in a modern setting. | Location within Terminal 5 |
Shopping Options in Terminal 5
Terminal 5 also has great shopping options while waiting for your flight. Listed below are all the details of the stores.
Name | Description | Location |
Duty Free Store | Offers a variety of tax-free goods including fragrances, cosmetics, and spirits. | Gate M7 |
Hudson News & Gifts | Retailer offering books, magazines, snacks, and travel essentials. | Multiple locations within Terminal 5 |
InMotion | Electronics store specializing in mobile accessories and gadgets. | Location within Terminal 5 |
Sunglass Hut | Retailer offering a wide selection of designer sunglasses. | Location within Terminal 5 |
MAC Cosmetics | Store offering a range of professional makeup products. | Location within Terminal 5 |
Southwest Chicago O’Hare International Airport Location Map
Concluding thoughts
Overall, from the time you enter the airport until you reach your destination, Southwest at ORD Airport is dedicated to making your trip even better. The airline is the ideal choice for your upcoming trip because of its great customer service, roomy seats, and extensive amenities. Make your Southwest reservation right away to see the difference. You can get in touch with the Southwest customer support team right now to save even more money. The airline makes sure that your trip is stress-free and enjoyable in every way. Select them from the Southwest Terminal ORD for your upcoming journey to see the difference for yourself. Happy traveling!
Frequently Asked Questions
Southwest operates from Terminal 5 at the Chicago O’Hare International Airport where all arrivals and departures take place.
Yes, Chicago O’Hare International Airport (ORD) is a large airport.
Southwest Airlines flies to over 117 destinations.
Yes, Southwest Airlines is a budget airline that offers low fares.
When you arrive at the airport, you must check in your baggage at least 2 hours before domestic and 3 hours before international flights.
Terminal 5 is the primary international Terminal at Chicago O’Hare International Airport servicing international arrivals and departures.