Southwest Airlines PHX Terminal – Phoenix Sky Harbor International Airport

Southwest Airlines provides convenient services out of Terminal 4 for travelers heading to and from Phoenix Sky Harbor International Airport (PHX). For passengers flying with Southwest Airlines, this guide offers a comprehensive evaluation of the facilities, services, and recommendations about Southwest Airlines Phoenix Terminal.

Brief Overview Of Southwest Airlines Phoenix Terminal

Here is a brief overview with relevant contact information.

Airport Name	Phoenix Sky Harbor International Airport
Southwest Airlines Terminal PHX	Terminal 4
Departures & Arrival Terminal	Terminal 4
Airport Code	PHX
Airport Address	3400 E Sky Harbor Blvd, Phoenix, AZ 85034, United States
Airlines IATA Code	WN
Airlines ICAO Code	SWA
Country	United States
City	Phoenix
Ticket Counter Hours	Daily 24 Hours
Contact Number	+1 (650) 821-8211
Official Airline Website	www.southwest.com
YouTube	www.facebook.com/SouthwestAir
Facebook	www.facebook.com/SouthwestAir
Twitter/X	twitter.com/SouthwestAir
LinkedIn	www.linkedin.com/company/southwest-airlines

What Terminal is Southwest Airlines at Phoenix Sky Harbor Airport?

All incoming and outgoing flights are offered by Southwest Airlines at Terminal 4 of Phoenix Sky Harbor International Airport (PHX). Among the amenities provided by the Phoenix Sky Harbor Southwest Airlines terminal are duty-free shopping, dining options, lounges, and complimentary Wi-Fi. Priority check-in, unaccompanied minor care, and special needs help are all provided at Phoenix Sky Harbor International Airport’s PHX Southwest Terminal, making travel easier. Terminal 4 is also ideally situated for car rental companies and public transportation. For further information or a flight confirmation, visit PHX’s official website or contact customer service.

Southwest Airlines PHX Departure Terminal

Passengers on Southwest Airlines flights departing from PHX Southwest Airlines Terminal begin their journey at the check-in kiosks. These counters at the Southwest Airlines Terminal at PHX are easily identified by signs. Online check-in is now available at Southwest Terminal PHX for passengers who prefer a more straightforward experience.  It is recommended to arrive two to three hours prior to departure, especially during the most popular travel times.

You can proceed to the security area after checking in. Modern security screening equipment is installed in Terminal 4 at PHX for optimal efficiency. To avoid delays, travelers should be aware of PHX’s baggage and alcohol restrictions. Following security, travelers can unwind or shop in the departure lounge.  Duty-free shops, coffee shops, and restaurants abound in Terminal 4.

Southwest Airlines PHX Arrival Terminal

Incoming airlines indicate their touch-down at the PHX Terminal 4 gates. All travelers can disembark easily and safely thanks to the Terminal’s cutting-edge jet bridges. After getting off the plane, passengers can go to Terminal 4 to pick up their bags.  The space is easy to navigate, and information signs provide the carousel numbers.  For any cause, the airport provides lost baggage help. Visitors from other countries must first go through customs and control. The PHX Southwest Airlines Terminal features various lanes to expedite the process. Gather the necessary paperwork, such as visas and passports.

All List of Spirit Airlines Terminals Globally.

Amenities Provided by Phoenix Sky Harbor Southwest Airlines Terminal 

The following services are available at Southwest Airlines Phoenix Terminal. Ask the travel executives or refer to the chart below for better assistance.

Baggage Allowance	Pet Relief Area
Duty-free allowance	In-flight Entertainment
First Class and Business Class Seats Inquiries	Travel with Pets or Animals
Kiosk Check-in	Dining and Shopping Facilities
Ticket Rescheduling	Immigration Services
Unaccompanied Minor Assistance	Airport Wi-Fi
Visa-related information	Flight Ticket Booking and Cancellation
Seats Selection and Inquiries	Online Check-in
Economy Class Inquiries	Concierge Services
Transit Information	Privilege Club
Missing Luggage	In-Flight Entertainment
Airport Counter Check-In	Delayed Flights

Dining Rooms

There is no better luxury than reclining back with a quick meal to munch on or a well-deserved meal in anticipation of our flight. Southwest Terminal PHX has all one would need to satisfy any such hunger either prior to flying or after! 

Wireless Internet Access

Wi-Fi is offered in all of the Southwest Terminal’s internet kiosks. You will need to connect your device to the network of the internet at PHX to use it. Passengers are requested not to disrupt the network by keeping their phones open. The network available at the airport is named “Free PHX Boingo WiFi”. There is also a premium Wi-Fi option available but by paying an additional fee. The passenger can contact the airlines office at the airport or airlines customer care for more details regarding Wi-Fi services at PHX Airport.

Nursing Rooms and Accessibility

For the consideration of the travelers, there are some family facilities in the Phoenix Sky Harbor Southwest Airlines Terminal such as companion care rooms and unisex restrooms. The restrooms are, however, accessible only in Terminal 4. Nursing rooms have also been constructed and furnished with nursing mothers’ convenience and lack of discomfort while traveling with the baby into consideration.

Assistance to Unaccompanied Children

Unaccompanied children at Southwest Airlines Phoenix Terminal are treated with special care. Parents do not need to worry that their kids will be tense and therefore move in a state of unease.The unaccompanied minors aged 5-11 need to be allowed to travel alone on domestic flights, and there is a $100 fee each way per minor. Parents or guardians are supposed to provide proof of age, their own government issued-photo, the name, address, phone number of the person meeting the child at the destination, and other important details.

There is no online check-in or kiosk-check-in for unaccompanied minors. For children aged 12-17, the airline uses the “Young Traveler” service, which does not need the same level of supervision or fee. Unaccompanied minors are not permitted on international flights or itineraries with connecting flights. It is advised to arrive at the gate at least 45 minutes before the scheduled arrival to pick up a young traveler. For more information, you can contact the navigator, police officer, an employee with a name badge available at the airport or even visit the Compassion Corner at Phoenix Sky Harbor Airport.

Charging Stations

Terminal 4 also features easily accessible charging stations at the Southwest Airlines Phoenix Terminal where you can take care of your electric devices to enjoy the best of your air travel experience.The charging stations are installed in the lobbies and gates areas past security and there are 20 charging outlets at the 24th St. Station parking sites. Vehicle electric charging stations are available in Terminal 4.

Services for Lost and Found

For convenient recovery of lost articles, Phoenix Sky Harbor International Airport Southwest Terminal offers professionally managed lost-and-found facilities. It is convenient for passengers to find and recover their belongings. The lost and found counter of Terminal 4 is located at a lower level near baggage claim and operates Monday to Friday, from 8:00 AM to 4:30 PM.

If the passenger lost something at a TSA checkpoint, then they can contact the TSA Lost and Found counter which is located in Terminal 3 on Level 7. In case, the passenger lost something on the plane or in the airline gate area, then they should contact Southwest Airlines directly. The passenger can contact the PHX Lost and Found by calling or filing out the form.

Pet Relief Stations

The pet relief stations at Southwest Phoenix Terminal are some great news for your friends and pets. Give your pet a warm place to sleep for the whole flight because flying is stressful for them just like it is for you. There are two pet relief areas at the PHX Airport,which are named Paw Pad and Bone Yard. Paw Pad is located outside of the western end of Terminal 3 in the West Plaza and Bone Yard is located on the west side of Terminal 4 Level 1, just outside of baggage claim. Terminal 3 has areas on the South and North concourses, while Terminal 4 has them in the D1-D8 gates concourse near the Family Restroom, D11-D18 gates concourse near the restrooms, and B1-B14 gates concourse near the restrooms at Gate B2.

Priority Check-in and Services

Terminal 4 also has priority counters for check-in for Southwest passengers for quick and simple check-in. Upgrade passengers and priority ticket holders can check in advance, save time and get the best experience. Priority Lanes are located at the Southwest check-in counters. There are express lanes located at the security checkpoints and this lane help eligible passengers to move through security lines faster.

The eligible passengers for priority lanes and express lanes are Business Select, Anytime, A-List and A-List Preferred members. Phoenix Sky Harbor International Airport also offers PHX Reserve, a program that allows the passenger to reserve a spot in security lines, which can be accessed by signing up in advance or at the ticketing level of the terminal. Southwest Airlines also offers curbside check-in at most US airport locations from 60 minutes to 3 hours before the scheduled departure time.

Updates and Seats

Southwest also offers extra seats like window seats to enjoy the view and aisle seats to give extra space. Business class or extra legroom seats can also be booked at the time of check-in or booking.

Special Assistance

With its unaccompanied minor service, priority boarding, and mobility assistance, Southwest Airlines Phoenix Terminal provides convenient facilities to special needs flyers. The airline ensures that the journey of each passenger is convenient. There is a Compassion Corner in Terminal 4 which includes a Sensory Room and other resources for travelers with sensory sensitivities or other needs. There is also a sensory room located in the compassion corner which offers a quiet space for people with sensory sensitivities or other needs, including children with autism sensory issues, young adults with intellectual or developmental disabilities or adults with dementia.

The PHX Airport also offers a lanyard program for customers who self-identify as needing additional assistance, allowing airport employees to recognize those who may need extra help or time. Terminal 4 also has nursing pods located near Gate A22, near TSA Security Checkpoint D, across from Gate A3, and across from Gates C11 and C13. If the passenger needs in-flight assistance or wheelchair assistance from the curb to the aircraft, then they can contact Southwest Airlines.

Lounges

The travelers can relax in Terminal 4’s massive lounges before they take their flight. The lounges offer free Wi-Fi, snacks, and seating, providing them with their own little haven of serenity amidst Terminal’s chaos. The Chase Sapphire Lounges by The Club is located in the Terminal 4, South 1 Concourse, and open daily from 4:30 am to 10:30 pm. The Escape Lounge of Terminal 4 is accessible through double doors shared with the Centurion Lounge and open daily from 5 am to 10 pm. Centurion Lounges of Terminal 4 is located across from Gate B22.

Currency exchange and ATM

Because ATMs are conveniently placed near Terminal 4, Southwest Airlines provides cash availability to customers before and after they board. There is also a currency exchange service available at the check-in desk with reasonable exchange rates and an adequate choice of currencies to cater to your needs while traveling.

Carrying Bags Allowance

Your baggage’s health is Southwest Airlines’ first priority. Terminal 4 has a separate baggage counter with quick check-in and baggage restriction and limitation details. Southwest Airlines also has a specific baggage allowance policy which allows one carry-on bag and one personal item per passengers, for free of charge with specific size restrictions for each. In case, the dimensions and specifications exceed, then you have to pay additional charges as per airlines terms and conditions. Their airline officials will provide case documentation and track bags in the case of missing or delayed bags.

Transport Infrastructure

As Terminal 4 has diverse ground transportation, it is easy to arrive and depart from Southwest Terminal. You can rent a car from a reputable agency or travel by public transport, i.e., buses and taxis, to your destination in a short and efficient period of time. There is a free PHX Sky Train which connects all terminals to each other and runs every 3-5 minutes, 24 hours a day. There are also designated ride-share pickup zones which operate services like Uber and Lyft. Waymo curbside pick-up and drop-off service to Terminal 4 curbs is offered at each terminal’s rideshare location 24 hours a day, seven days a week.

Dining Options In Southwest Airlines Terminal PHX

While we wait for our vacation, nothing is better than being able to unwind and rest while enjoying a quick snack or a much-needed dinner at Terminal 4! Below is a list of restaurants that will satisfy your needs for the hour while you wait.

Restaurant	Location	Operating Hours
La Grande Orange	Gate D1	4:00 AM – 9:30 PM
La Madeleine	Gate B20	Open 24 Hours
Los Taquitos	Gate C3	6:00 AM – 10:00 PM
Matt’s Big Breakfast	Gate B5	5:00 AM – Last Flight
OHSO Brewery	Gate B9	6:00 AM – 10:00 PM
Olive & Ivy	Gate A4	4:30 AM – 11:00 PM
Panera Bread	Gate C14	4:30 AM – 8:30 PM
Peet’s Coffee & Tea	Gate A17, Gate D1	4:30 AM – 9:00 PM
Pei Wei	Gate A23	6:00 AM – 10:00 PM
Shake Shack	Gate F7	4:30 AM – 10:30 PM
Starbucks	Gate F4	4:30 AM – 8:00 PM
The Tavern	Gate F3	5:00 AM – Last Flight

Shopping Options in Southwest Airlines Terminal PHX 

While you wait for your flight, Terminal 4 offers great locations to browse. Details about each store are listed below.

Shop Name	Location	Operating Hours
Arizona Highways	Near Departures	Open 24 Hours
Bunky Boutique	Near Departures	6:00 AM – 9:00 PM
En Route	Near Departures	6:00 AM – 9:00 PM
Indigenous	Near Departures	6:00 AM – 9:00 PM
iStore	Near Departures	6:00 AM – 9:00 PM
Johnston & Murphy	Near Departures	6:00 AM – 9:00 PM
Sol Shades	Near Departures	6:00 AM – 9:00 PM
Tech on the Go	Near Departures	6:00 AM – 9:00 PM

Pro Tip: It is crucial to remember that operating hours and availability can change, so it is better to stay informed by visiting the official website before your next trip to see the most recent information.

Southwest Terminal Phoenix Sky Harbor Airport Located On Map

From the time you land at Phoenix Sky Harbor International Airport until you reach your destination, Southwest Airlines is dedicated to making your trip even better. The airline is the greatest choice for your upcoming trip because of its various advantages, roomy seats, and first-rate customer support. To see the difference, book your reservation with Southwest as soon as you can. You may save even more money by getting in touch with the Southwest customer service representatives right now. The airline guarantees a relaxing and enjoyable trip. To see the difference for yourself, pick them for your upcoming journey from the PHX Sky Harbor Southwest Terminal. Enjoy your journey!

Frequently Asked Questions