Volaris operates from Terminal 2 at ONT, which serves as a hub for both domestic and international flights. Ontario International Airport is well-equipped with modern facilities to accommodate travelers efficiently. This guide provides all the essential details about Volaris ONT Terminal, including terminal facilities, check-in procedures, baggage policies, and frequently asked questions.

Key Information of Volaris ONT Terminal

Airport NameOntario International Airport
Airport AddressOntario, CA 91761
TerminalTerminal 2
ONT Departures & Arrival TerminalTerminal 2
Airport CodeONT
Airlines IATA Code Y4
Airlines ICAO CodeVOI
CountryUnited States
CityOntario
Ticket Counter HoursDaily 24 Hours 
Contact Number+18334359668
Official Websitewww.volaris.com
YouTubewww.youtube.com/user/volaris
Facebookwww.facebook.com/VolarisUSA
Twittertwitter.com/viajaVolaris
Instagramhttps://www.instagram.com/flyvolaris

What Terminal does Volaris operate from at the ONT Terminal?

Volaris flights operate from Terminal 2 at the ONT Terminal, the busy gathering spot for international arrivals and departures.

A convenient location to purchase tickets and check-in is located on level two while arriving guests can get their bags on level one. Your flight’s entrance is on level four, where you may find everything you need for a seamless departure. Moreover, the two levels include airline lounges like Star Partnership and Emirates, ready to treat you before your journey, for those seeking a touch of luxury. 

Services and Amenities Available at the Volaris ONT Terminal – Ontario International Airport

Delayed FlightsMissing Luggage
Flying Blue Loyalty ProgrammeFlight Cancellations
Airport/Airline LoungesFlight Ticket Rescheduling/Managing 
Airport TransfersImmigration Services
Information Desks In-Flight Entertainment
Baggage AllowanceIn-Flight Meals/Snacks
Cancelled Flights Assistance Access to In-Flight Wifi
Duty-Free AllowanceOnline Check-in
First Class and Business Class Seats EnquiriesVisa Information
Seat Upgradation EnquiriesUnaccompanied Minor Service

List of all Volaris Airlines Terminals Worldwide.

Dining and Refreshment Choices  

To accommodate a variety of tastes and preferences, we offer an array of dining choices at the Volaris Airlines ONT Terminal upon arrival. Whether you’re looking for a quick snack or a leisurely meal, the culinary options are designed to satisfy your appetite and provide a delightful dining experience before your flight. Whether you desire local delicacies or international fare, our restaurants and cafes present a diverse menu of dishes and drinks to please every palate.

Duty-Free Shopping

Experience the joy of shopping without tax at the duty-free stores at the Volaris Airlines Terminal at Ontario International Airport. Discover an exciting selection of items, from cosmetics and fragrances to electronics and stylish accessories, all offered at unbeatable prices. These duty-free shops create a hassle-free and delightful shopping atmosphere, making it easy to pick up unique souvenirs or thoughtful gifts for friends and family.

Baggage and Check-In Services  

At this terminal, the airport’s dedicated team is here to help you navigate the check-in process with ease. Whether you prefer the convenience of self-service kiosks or the personal touch of one-on-one assistance, they have options tailored to your needs. Their streamlined check-in system minimizes wait times, allowing you to move through the airport effortlessly. Additionally, they offer baggage drop-off services to enhance your travel experience. Our staff will ensure your luggage is securely tagged and checked, so you can rest assured it will arrive at your destination safely.

Flight Assistance  

The staff recognizes how crucial it is to have timely and accurate information while traveling by air. The customer service team is on hand at this terminal to provide you with the latest flight updates. This includes departure and arrival times for Volaris Airlines at the ONT terminal, gate assignments, and any potential changes or delays. Should you have any questions or concerns regarding your flight, their co-operative staff is eager to assist you and offer the guidance you need.

Safety and Security Protocols  

At Volaris Airlines Terminal, the safety and security of passengers are top priorities. The terminal has established rigorous safety protocols and procedures to create a secure travel atmosphere. Trained security personnel perform comprehensive checks and screenings, which include baggage inspections and passenger evaluations, to ensure a safe environment. Continuous monitoring of the terminal helps identify potential risks, allowing for proactive measures to be taken.

Lounges and Waiting Areas

Understanding that airport waiting times can be exhausting, Volaris Airlines has designed inviting waiting areas and lounges for passengers to relax before their flights. These spaces feature comfortable seating, charging stations for electronic devices, and complimentary Wi-Fi access, ensuring you remain connected and entertained. For those seeking an elevated level of comfort and privacy, premium lounges are available, offering additional amenities such as complimentary refreshments, newspapers, and business facilities.

Special Assistance Services  

The aim is to ensure that air travel is accessible and comfortable for every passenger, particularly those with special needs or disabilities. The trained personnel are prepared to offer tailored support to individuals facing mobility challenges, visual or hearing impairments, or other specific requirements. Services include wheelchair assistance, priority boarding, and comprehensive guidance throughout the airport, all designed to facilitate a seamless and stress-free journey for each traveler.

Map Information of Ontario International Airport (ONT)

Frequently Asked Questions

What Terminal is Volaris at ONT?

Volaris Airlines operates from Terminal 2 at ONT. 

Does Volaris have 24-hour cancellation?

Yes, Volaris Airlines has 24-hour cancellations on flight bookings. 

How can I contact Volaris customer service?

To contact Volaris’ customer service, you can call +1-855-865-2747, live chat, or email option.

How early do you need to arrive for the Volaris Airlines flight?

When you arrive at the airport, you must check in your baggage at least 2 hours before domestic and 3 hours before international flights.

Categorized in:

Volaris Airlines,

Last Update: February 6, 2025