Yes, Avianca Airlines provides in-flight WiFi services on some of its aircraft. This service, branded as Avianca On Air, allows passengers to stay connected while cruising at 30,000 feet. Avianca’s WiFi options cater to various needs, from simple texting to full-scale streaming, ensuring that everyone on board can make the most of their journey. However, it is important to note that the service is only accessible to A32- Avianca single-aisle flights.
In-flight WiFi has increasingly become a demanded option, and people travel with Avianca Airlines so naturally ask “Does Avianca have WiFi?” Here’s a comprehensive guide to everything you need to know about getting online with Avianca flights from availability, costs, etc.
How to Connect to Avianca’s WiFi?
Getting online during your flight is a straightforward process. Follow these steps to connect to Avianca’s WiFi:
- Enable Airplane Mode: Ensure your device is in airplane mode before attempting to connect. This is mandatory for all devices during the flight.
- Turn on WiFi: Activate your device’s WiFi functionality.
- Select the Network: From the list of available networks, choose “Avianca” or “Avianca On Air.”
- Access the Portal: You’ll be redirected to the onboard WiFi portal automatically. If this doesn’t happen, open a web browser and navigate to www.wifionboardavianca.com.
- Choose a WiFi Plan: Select the package that suits your needs and follow the prompts to complete your purchase.
- Start Browsing: Once connected, enjoy browsing, streaming, or messaging during your flight.
Availability of Avianca’s WiFi
The WiFi is not available on all Avianca flights. However, it varies with:
- Aircraft Type: Mainly the Airbus A320 family for Avianca.
- Flight Route: International route is more prone to offer Avianca WiFi than domestic route.
To confirm whether WiFi will be available on your flight, you can reach out to Avianca’s customer service or refer to your flight details when you book.
WiFi Plans Offered by Avianca
Avianca provides a range of WiFi plans to suit different passenger needs. Here’s a breakdown of the available options:
| Plan Name | Duration | Features |
| Network and Mail | 2 Hours | Perfect for social media, email, and instant messaging apps like WhatsApp, iMessage, and more. |
| Navigation | Unlimited | Includes all features of the Network and Mail plan, plus general web browsing. |
| All-Inclusive | Unlimited | Offers streaming capabilities (YouTube, Netflix, Spotify) and support for app downloads. |
Pricing of Avianca WiFi Plans
The cost of WiFi on Avianca flights varies based on the plan and flight duration. While specific pricing can change, here are the approximate costs
| Plan Name | Price Range USD |
| Network and Mail | $5 – $10 |
| Navigation | $10 – $15 |
| All Inclusive | $15 – $25 |
Avianca’s price can vary depending on such factors as the route and the type of aircraft. The current prices are, therefore best reviewed during the flight.
Avianca On Air – Services Beyond WiFi
Avianca On Air not only offers you internet access but also a variety of entertainment. You can enjoy these services straight from your device. Here’s what you can enjoy:
- Movies and TV Series: It has a wide selection of films and series to suit any taste and preference.
- E-books and Magazines: Browse through digital publications, including magazines and books.
- News: Stay updated with the latest headlines and global developments.
- Children’s Content: Keep the younger passengers entertained with kid-friendly content.
- Games: A selection of games is available for those who enjoy interactive entertainment.
To access these features, simply connect your device to the in-flight network and navigate to Avianca’s entertainment portal.
Key Considerations When Using Avianca’s WiFi
- Activation Altitude: Avianca’s WiFi service becomes available once the aircraft reaches an altitude of 10,000 feet. This means you won’t be able to connect during takeoff or landing.
- Connection Speed: While Avianca’s WiFi is reliable for standard browsing and messaging, speeds may vary depending on the number of users and the type of activity. For instance, streaming services may experience occasional buffering.
- Payment Methods: Passengers can pay for WiFi plans using credit or debit cards that function like credit cards, such as Visa and Mastercard. Ensure your card is enabled for international transactions if you’re flying internationally.
- Device Compatibility: Avianca’s WiFi service is compatible with a wide range of devices, including smartphones, tablets, and laptops. Make sure your device’s software is up to date to avoid any connectivity issues.
Benefits of Using Avianca’s In-Flight WiFi
Using Avianca’s WiFi service comes with several advantages:
- Productivity: Stay productive during long flights by working on emails, documents, or other online tasks.
- Entertainment: Stream your favorite shows, watch movies, or browse social media.
- Communication: Stay in touch with friends and family through instant messaging apps.
- Flexibility: Select from a range of plans that best suit your needs.
Alternatives to WiFi on Avianca Flights
If WiFi is not available on your Avianca flight, there are still ways to stay entertained:
- Download Content: Download movies, music, or books onto your device before your flight.
- Offline Games: Install games that do not require an internet connection.
- Work Offline: Bring some documents, presentations, or other work to be done during the flight.
Conclusion
Avianca On Air is one of the valuable services offered by Avianca that makes a flight worthwhile for contemporary travelers. Being connected, entertained, or productive in flight with the different plans and an easy connection process from Avianca, the company helps its passengers personalize their flight experience.
Before your trip, check if WiFi is available on your flight and select a plan that suits your needs. Be it streaming your favorite show or catching up on emails, Avianca’s WiFi service will ensure you get the most out of your time in the air. Happy Travels!
Frequently Asked Questions (FAQs)
Avianca does not give free WiFi yet. All forms of in-flight connectivity must pay for a package.
This is possible in the All-Inclusive plan that supports Netflix but may not depend on the connected users’ quality.
WiFi is mostly available on international flights, though some domestic flights may also offer it. Confirm with Avianca.
You can check whether WiFi is available by contacting Avianca’s customer service or checking the flight details when you make your booking.
If you encounter problems with the WiFi service, you can ask the flight crew or Avianca’s customer care for help. In some situations, you will be eligible to receive a refund or compensation.
